Privacy Policy

We are committed to safeguarding your privacy online and protecting the information that we collect. As part of the normal operation of services, we collect and, in some instances, disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

If you have any questions or comments about this privacy statement or the practices of this site, please contact us.

Victim Services of Peterborough and Northumberland
453 Lansdowne St. E
Box 477
Peterborough, ON, CA
K9J 6Z6
Phone: 705.748.0324
Toll-free: 1.888.822.7729
Fax 705.748.5452
Contact us via

Information We Collect

Customer Information

In order to purchase a product or service, you may be required to give us contact information (e.g. name, email address), unique identifiers (e.g. password), and demographic information (e.g. postal code). Certain information is collected in order to, among other things, verify your identity for subsequent use of our service. If you decide to purchase a product or service, we will need to collect certain financial information, such as your credit card number, credit card expiration date, and billing address. Financial information is used to bill you for products and services. As a visitor to our web site, you may be asked for your name and email address for various promotions. Your contact information is used to contact you when necessary, and to send you important new information about our products and services. Your account information is password-protected so that only you have external access to your personal information. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. We do not share your financial information with outside parties, other than our bank and credit card transaction service.

IP address
We collect your Internet Protocol (IP) address each time you visit our web site. The IP address is a unique identifier assigned to your computer each time you connect to the internet. The IP address is used for site traffic statistical reporting and analysis, to help diagnose problems with our server, and to help protect our customers and ourselves from fraud.

Cookies
Our web site uses cookies to keep temporarily stored information during a multi-page process, such as when placing an order. A cookie is a small amount of data that is sent to your browser from our server and stored on your computer’s hard drive. You have the choice to accept all cookies, or be notified when a cookie is set, or to reject all cookies, by setting the appropriate options in your browser. We only use cookies when there is persistent data that is required to be kept from one page to another, such as when completing an order. If you decide not to accept a cookie, you may not be able to proceed with an order.

Server Activity
Customer logins, and other server access activities, are monitored and analyzed to protect our server from unauthorized login attempts.

Correspondence
We reserve the right to keep a record of any correspondence (i.e. email or paper mail) submitted by you to us.

Disclosure of Information

We cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this privacy policy. For example, we may be required to disclose personally identifiable information to the government, law enforcement or legal counsel (e.g. by court order).

General

This privacy policy is incorporated into and subject to the terms of your customer agreement.

We are not responsible for the privacy practices or the content of linked web sites or other web sites hosted on our server.